Some people are experiencing issues with printing. Here is the step by step process to fix the issue.

 

1.)Open a web browser and go to: tech.rsu1.org

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2.) Go to the “Support” drop down and choose “Printers”

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3.)Scroll down to the section for your operating system(10.8 on New MacBook Airs) and choose the appropriate driver for the printer you wish to add

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4.)Go to downloads and open the driver file

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5.)If a window like this appears open the package inside by double clicking

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6.)Click through all the times it says continue and agree

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7.)Click the “Install” button

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8.)When prompted for a password enter the password for the account shown

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9.)When it completes, Click “Done”

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(Repeat steps 3-9 for each model of printer you wish to add)

 

10.)Go to the “Apple Menu” and choose “System Preferences”

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11.)Open the “Print & Scan” Menu

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12.)Select the printer you are having trouble with from the list

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13.)Click the “-” button at the bottom left of the window

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14.)Click the “Delete Printer” button

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15.)Click the “+” button at the bottom left of the window

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16.)Choose the printer you wish to add from the list (the one with “[OSX]” next to it), Then clock on the “Use” drop down

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17.)Choose the “Select Printer Software…..” option from the list

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18.)Search for the model of the printer you are adding in the “Filter” field

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19.)Select the correct driver for that model printer from the list

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20.)Click the “OK” button

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21.)Click the “Add” button

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22.)Click the “OK” button

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(Repeat steps 12-22 for each printer that is causing you trouble)

 

If you have any questions regarding this process please contact the RSU1 Helpdesk at help desk@rsu1.org